Tax Matters, El Paso

5.0
Tax consultant After-hours service Cashless payments Email support

About

Tax Matters brings calm, clarity, and control to complex tax situations. Since 1988, we’ve guided individuals, families, and business owners to understand their position, identify every available option, and follow a clear path to resolution. Rather than only preparing forms or negotiating balances, we investigate the full story behind each problem, correct what needs fixing, and develop strategies shaped by the client’s actual circumstances. Distinguishing features include nearly four decades of hands-on experience, careful review of prior returns and records, direct personal guidance without judgment, representation before the IRS when appropriate, and ongoing support after the immediate issue is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters offer?
Tax Matters investigates the full story behind tax problems, prepares necessary forms, negotiates balances, and provides representation before the IRS when appropriate. We also correct errors, review prior returns and underlying records, and build strategies tailored to each client's circumstances.
Who does Tax Matters serve?
We work with individuals, families, and business owners to clarify their tax situation and pursue resolution. Our approach is personal and judgment-free, focused on each client's specific needs.
How long has Tax Matters been in business?
Since 1988, Tax Matters has offered hands-on tax help, bringing nearly four decades of experience to every case. That longevity informs our careful review and problem-solving approach.
Will you represent me before the IRS?
Yes — when appropriate, we provide representation before the IRS to address disputes or negotiate outcomes. Representation is part of a broader plan that includes correcting issues and pursuing the best available options.
What is your process for resolving tax issues?
We examine the complete story behind the issue, review prior returns and records, correct what needs correction, and then design a resolution strategy tailored to the client. Our support continues after the immediate problem is resolved to help prevent future issues.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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